.) How can you offer a roof warranty for $1.00?

A.) THWS will perform a free roof inspection for any needed repairs. If the roof passes inspection, then you simply pay your wind/hail deductible to THWS plus $1. Your roof will be covered under the terms of our roof warranty program. THWS holds on to the deductible until a wind/hailstorm damages the shingles to the point they need to be replaced. At that time, you will file a claim with your insurance company, THWS will apply the amount paid to THWS towards the deductible and complete all the work on the insurance estimate.

.) What if my roof does not pass THWS inspection?

A.) If repairs are required, THWS will quote those repairs and the homeowner has the option to pay for the repairs and then purchase the warranty. If the roof has enough damage or repairs that it needs to be replaced, then it will not be eligible for the warranty program.

.) What kind of roofs are eligible for the $1 roof warranty?

A.) Most asphalt, sloped roofs will be eligible for the warranty program if they pass the inspection or if the recommended repairs are made by THWS. Roofs that are not eligible are: Metal roofs, tile/slate/concrete roofs, flat roofs, tar & gravel roofs, wood shake roofs, and most composite roofs. THWS does not charge for the initial inspection, so if there is any doubt, please feel free to ask for your free inspection.

.) How do you determine the deductible amount and what if my actual deductible is higher or lower when the roof is replaced?

A.) Most homeowners have a 1% deductible, but you should be able to call your current homeowner’s insurance company and ask the amount of your wind/hail deductible. If the amount is unknown for some reason, then we typically use 1% of the value of the home.

When there is a storm event that warrants the replacement of the roof, THWS will apply the full amount paid towards the actual current deductible. In the event the actual current deductible is more than what was paid, the homeowner will be responsible for the difference. In the event it is lower, you will receive a credit for the difference.

.) Is the full amount transferrable if I sell the house?

A.) Yes, the amount paid is a “pre-paid deductible” and that amount will be transferred to the new owners each time the house is sold. The warranty and pre-paid deductible stay with the home.

When you have a problem, contact our friendly customer service centers immediately. If the issue is covered under your plan, we will schedule an experienced Tarrant technician to verify the claim and collect a service fee.

Tarrant Home Warranty Services understands that your time is valuable. Once the claim is approved, our repairmen will begin work within 48 hours of your call under normal circumstances.

Keep in mind, there may be some limitations, exclusions, and other agreed-upon pricing. So it’s important to have a copy of your plan details on hand.

A Few Easy Steps
How It Works

When you have a problem, contact our friendly customer service centers immediately.


We will schedule an experienced Tarrant technician to come to your home.


Once the claim is approved, our repairmen will begin work within 48 hours of your call under normal circumstances.

Protection Made Simple
What We Cover
Covered Appliances Include: Base Plan Preferred Plan
Garbage Disposal
Range Hood
Over-The-Range Microwave
Trash Compactor
Built-In Dishwasher
Kitchen Refrigerator
Clothes Dryer
Clothes Washer
Over the Range Microwave Door Glass, Racks, & Removable Parts x
Non-essential Clocks / Removable Parts Range, Oven, Cooktops x
Lost Key & Removable Buckets For Trash Compactor x
Built-in Dishwasher Racks x
Hauling Away Old Appliances x
Improper Installation x
Improper Repairs x
Instant Hot / Cold Water Dispensers x
Refrigerant Up To 4oz x
Built-in Food Centers x
Central Vacuum x
Second Fridge / Freezer x
Stand-alone Freezer x
Free-standing Ice Maker x
Covered Electrical Items Include: Base Plan Preferred Plan
Switches, Plugs, & Outlets
Cover Plates
Built-in Exhaust Fans
Garage Door Opener Switches
Telephone Wiring Within Walls Of Main Dwelling
Garage Door Wiring, Motor, Hinges, Springs, Rail / Trolly Assembly x
Garage Door Receiver Unit, Remote Transmitters x
Phone Jacks x
Phone Fuses x
Free Standing Smoke Detectors x
Doorbell Components & Parts x
Ceiling Fans x
Lighting Fixtures x
Audio / Video Wiring / Cable x
Computer Wiring / Cable x
Intercom Wiring / Cable x
Covered HVAC Items Include: Base Plan Preferred Plan
Metering Devices
Furnace Components
Air Handling Unit Components
Refrigerant Lines
Registers & Grills
Package Ac Units (ducted)
Wall Ac Units (ducted)
Wall Evaporative Coolers
Outdoor Conenser (including Compressor) Components
Condenser Casing (in Case Of Mechanical Failure)
Evaporator Coils & Drain Lines
All Ductwork
Leaks / Breaks In Sheet Metal x
Floor Furnaces x
Dampers & Damper Controls x
Wall Heaters x
Recovery Of Refrigerant (up To 3 lbs.) x
Outdoor Unit Pads Or Stands x
Dehumidifiers x
Built-in Wall Heating Unit x
Electronic Air Cleaners x
Humidifiers x
Covered Plumbing Items Include: Base Plan Preferred Plan
Valves For Shower, Tub And Diverter
Angle Stops, Risers, And Gate Valves
Hose Bibs
Basket, Strainers And Traps
Faucet Repair
Abnormal Water Pressure And Flow Restrictions
Plumbing, Mainline Drain, Or Sewer Stoppages
Sink, Bathtub, Shower And Toilet Stoppage
Lateral Drain Stoppage
Toilet Tanks And Bowls
Leans & Breaks In / Of Lines
Well Pressure Tanks & Switch
Up To 75 Gallons Water Heaters
Interior Leaks In Gas Lines
Faucet Replacement x
Stoppage Due To Roots x
Installing Cleanouts Due To Stoppage x
Septic Tank Stoppage (customer Pay $100 Per Pumping) x
Toilet Lids And Seats x
Caulking Or Grouting x
Collapse Or Damage Caused By Freezing Or Roots x
Well Pump (up To $1500 Max Payout Per Term) x
Circulating Pumps x
Exterior Gas Leaks x
Owned R.O. Systems x
Pressure Regulators x
Motor, Pump, Jets & Air Switch For Whirlpool Bathtub x
Owned Water Softeners x
Take A Moment To
Read Our Reviews

Tarrant Home Warranty is great coverage, I highly recommend!


Tarrant Home Warranty prepaid deductible plan is awesome and gives me great peace of mind!


THWS is 5 Star Service, they do cover items and they have wonder response time!

We've Got Answers
No. Tarrant Home Warranty Services will cover pre-existing conditions on systems and/or appliances as long as 30 days have passed since the initial Contract Effective Date.
Addison, Aledo, Arlington, Bedford, Benbrook, Carrollton, Dallas, Denton, Farmers Branch, Flower Mound, Fort Worth, Garland, Grand Prairie, Grapevine, Highland Village, Irving, Keller Lewisville, Mansfield, Mesquite, North Richland Hills, Plano, and Richardson.
At this time, we only service the North Texas and DFW Metroplex areas.
Appliances installed and located within the confines of the home’s foundation or garage may be covered depending on your plan and the limitations and exclusions.
Your coverage begins if your payment is received on or before the agreed-upon Contract Effective Date. It continues for 12 months following that date.
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